Frequently Asked Questions
Maintenance
All apartments are pre-inspected for quality control before move-in.
No, residents may opt to grant maintenance permission to enter if they are not present
Yes, maintenance has 24 hour on-call emergency maintenance.
All nonemergency request are handled in the order/ priority they are received and completed during business hours.
Residents may submit work orders via the online resident portal or call 301-567-7700, then select the option for maintenance.
If locked out during business hours residents can come by the leasing office to get lock-out assistance.
If a lock/ key needs to be replaced there will be a fee associated with this service.
After-hours, residents will need to contact a lock smith and provide a copy of the new key to the office should a lock be changed.
Amenities
Community pool, on-site laundry facilities, special police security
Spring/Summer: Memorial day - Labor Day
Yes, Prince George's County breed restrictions apply.
There is a one-time pet registration fee of $350 and a monthly pet rent of $35.
Refrigerator and Stove/ Oven Range
Admin
Typical turnaround time is between 2-3 business days.
Timing may extend beyond the norm due to various reasons.
Rent can be paid online via credit card/debit card or ACH, in the office via cashier's check, money order or personal check, or using WIPS.
Online payments are preferred.
Comcast or Verizon
Trash removal services are included in the monthly rent.
Water and sewer services are billed separately by Oaks at Oxon Hill.
Electric and gas services need to be set up and paid directly to Pepco and Washington Gas.
Location
Yes, the Metro bus stop is located at the community entrance. Bus number D12. The closest Metro train station is Southern Ave.
Prince George's County Public Schools: Forest Heights Elementary School, Oxon Hill Middle School, and Potomac High School
Directions
From D.C.: Turn left from Indian Head Hwy to Livingston Rd. Turn Left onto Livingston Ter. From 495N: Take exit 3B- Forest Heights. Turn right onto 210. Make right turn on Livingston Rd. Turn left onto Livingston Ter.
Didn't find an answer?
Our team is always ready to answer your questions.
Resident Happiness Matters Most
Moved in a year ago and I have not one complaint. The leasing ladies are very nice, and any and all maintenance issues are dealt with in a timely manner. My maintenance request put in two days ago was handled by Joaquim yesterday and he did an amazing job. He was very calm and not rushed, he was courteous and very professional. I was glad that he handled this request, because it took 15 minutes... he was focused and peaceful and even fixed an addition issue I was intending to put in a request ab
- KC R.
Chiquita Mobley, made my move here seamless and efficient. They have a great team in the leasing office and I would recommend.
- David A.
The office has been so helpful with me and my move-in I would like to say I appreciate Octavia, Chiquita and Siam they have been a great help
- Laurendia Y.
Thank you for being such an amazing leasing stuff shoutout to Miss Diana , Miss Chiquita and Miss Octavia for being patient with me and my move in process thank you girls
- Myra W.
My AC hadn’t been working and I put a maintenance request in yesterday and my issue was resolved before the 24 hour mark! Thank youuu Dave !
- Nasiya B.
I've lived in many apartment complex. Oaks at Oxon Hill staff is by far the best. I've called Ms. Chiquita Mobley so many times in the past 3 days asking many questions. She has been so polite, taking her time to answer every question and making sure I understand. The neighborhood looks quite and clean I'm looking forward to living at Oaks at Oxon Hill
- Lisa
Been a tenant here for a few months. The leasing agents in the office are attentive and sweet. And the management and maintenance are quick and accommodating. I never had to wait more than a couple days for any service needed.
- Michelangelo G.
Great place to live and a great community. I would recommend being part on the community. The new leasing office personnel are willing to help in anything you need, with new move-in or just a small matter and the maintenance team are handy to come to fix your problems within the your unit.
- Antonio C.