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Frequently Asked Questions

Maintenance

All apartments are pre-inspected for quality control before move-in.

No, residents may opt to grant maintenance permission to enter if they are not present

Yes, maintenance has 24 hour on-call emergency maintenance.
All nonemergency request are handled in the order/ priority they are received and completed during business hours.

Residents may submit work orders via the online resident portal or call 301-567-7700, then select the option for maintenance.

If locked out during business hours residents can come by the leasing office to get lock-out assistance.
If a lock/ key needs to be replaced there will be a fee associated with this service.
After-hours, residents will need to contact a lock smith and provide a copy of the new key to the office should a lock be changed.

Amenities

Community pool, on-site laundry facilities, special police security

Yes, Prince George's County breed restrictions apply.
There is a one-time pet registration fee of $350 and a monthly pet rent of $35.

Refrigerator and Stove/ Oven Range

Admin

Typical turnaround time is between 2-3 business days.
Timing may extend beyond the norm due to various reasons.

Rent can be paid online via credit card/debit card or ACH, in the office via cashier's check, money order or personal check, or using WIPS.
Online payments are preferred.

Trash removal services are included in the monthly rent.
Water and sewer services are billed separately by Oaks at Oxon Hill.
Electric and gas services need to be set up and paid directly to Pepco and Washington Gas.

Location

Yes, the Metro bus stop is located at the community entrance. Bus number D12. The closest Metro train station is Southern Ave.

Prince George's County Public Schools: Forest Heights Elementary School, Oxon Hill Middle School, and Potomac High School

Directions

From D.C.: Turn left from Indian Head Hwy to Livingston Rd. Turn Left onto Livingston Ter. From 495N: Take exit 3B- Forest Heights. Turn right onto 210. Make right turn on Livingston Rd. Turn left onto Livingston Ter.

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